Warranty, Return, and Refund Policy
At FORFIT®, we stand behind the quality of our products and want you to be completely satisfied with your purchase. We have established a straightforward warranty, return, and refund policy to ensure your peace of mind.
- Warranty: We offer a 1-month warranty on all our products. If you encounter any defects or issues with your purchase within this period, we are here to assist you. Simply contact our customer support team, and we will guide you through the warranty claim process.
- Defect Check: In the rare event that your item has a defect, we will conduct a thorough inspection to determine the cause. If the defect is found to be a result of our manufacturing or quality control processes, we will proceed with the warranty claim.
- Return and Refund: If you wish to return a product for reasons other than a warranty claim, we offer a hassle-free return process. Please ensure the item is in its original condition, unused, and with all tags and packaging intact. Once we receive the returned item, we will initiate a refund to your original payment method.
Please note the following important points:
- To initiate a warranty claim, return, or refund, please contact our customer support team within the specified timeframes.
- The warranty does not cover damages caused by misuse, improper care, or normal wear and tear.
- Return shipping costs may apply for non-warranty related returns.
- Refunds will be processed within [insert timeframe] once we have received and inspected the returned item.
We are committed to providing excellent customer service and resolving any issues that may arise. If you have any questions or need further assistance, please don’t hesitate to reach out to our dedicated customer support team.
Thank you for choosing FORFIT®. We value your satisfaction and will ensure a smooth and satisfactory resolution to any warranty, return, or refund inquiries.